||The son of a second
generation family business owner, and now a non-active, third generation
owner, he has personally observed and experienced many of the satisfactions
and frustrations associated with family business ownership. Mark has
a common sense approach to understanding both emotional issues and
Mark's training in psychology, his entrepreneurial
experience and his participation in a family business make him uniquely
qualified to address the challenges faced by professional partnerships
and closely held businesses.
||Trained at Wake Forest
University and the Center for Creative Leadership, and finishing his
Ph.D. at the Univ. of Texas Southwestern Medical Center @ Dallas;
Mark was originally trained as a psychologist with specialization
in complex family systems.
||During active clinical
practice he worked for 15 years with countless senior executives and
||More than 12 years ago
he began consulting with families in business together; sometimes
working with the management team, sometimes with the family and sometimes
with the Board and shareholders.
|| He defines his current
role as a Process Consultant working with closely held businesses
and families-in-business-together. In that role, he sees his responsibilities
as being to:
||Develop the leadership
potential of everyone in both the family and business system so that
they in turn can develop intellectual, emotional, relational and operational
||Free the systems from
emotional constraints that prevent them from functioning intelligently
(increase emotional intelligence in order to increase likelihood of
a high performance system).
||Develop trust among family
members and between family and non-family executives.
||Assist the family-in-business-together
to become self-sufficient and to outgrow its need for a consultant
||Advise the system about
the complex interaction of organizational dynamics, family dynamics
and individual dynamics. The role of the process consultant is not
to do therapy
||Communicate the concept
that part of competence is knowing when to ask for assistance. Part
of providing competent assistance is offering input that empowers
the client to act competently on his/her own.