|
Start with the premise that conflict is a misunderstood
word! Conflict in our experience is both positive and negative.
It is normal and natural to have conflict –
conflict defined as the respectful expression of differences of viewpoint.
Any group that spends a significant amount of time together will experience
differences of opinion. Such differences are part of two heads being better
than one. It is normal and to be expected.
Destructive conflict can be seen as explosive confrontation that
is followed by estrangement. Another variety of negative conflict is that
marked by stubborn opposition and resistance, frequently for rather arbitrary
reasons. In many cases the frustration and anger that marks this type
of negative conflict is not created by the differences of perspective
but rather the frustration aroused by refusal to consider options or by
the passive sabotaging of any effort to explore an alternative.
Persistent conflict can be created by:
| • |
incompatible goals |
| • |
unrealistic assumptions
|
| • |
unmet expectations |
| • |
incompatible personality
styles |
| • |
long
standing rivalries |
For family members who live and work together,
conflict resolution is an essential skill. Our team of skilled professionals
can teach family members methods for communicating differing opinions and
solving conflicts that will strengthen the family and business.
Does your team understand that Conflict Resolution
is a learned skill?
Does your management team have a defined process for resolving conflict?
Does your family have an approach to understanding what drives conflict
and angry interactions?
We can teach your family members methods for understanding anger,
improving communication and solving conflicts that will strengthen the
family and business.
When constructive business relationships are not possible, the challenges
for families-in-business-together are immense. Outside assistance increases
the chances of ending chronic conflict without destroying the family.
|
